Layanan Evaluasi Program

SOLIDARITAS berkomitmen memberikan layanan monitoring dan evaluasi dengan spirit kolaborasi dan partisipasi antar para pelaku program pembangunan.

Dalam siklus program di sektor non-profit dan pemerintah, evaluasi ibarat kompas. Ia bertugas melahirkan informasi tepat guna agar para perencana program mampu mengambil langkah-langkah cepat guna perbaikan terus-menerus atas program yang dikawalnya. Ia memandu ke mana sumber daya program harus dicurahkan, menjadi medan pembelajaran, sekaligus memberi rambu-rambu bagaimana program bisa bekerja lebih efektif dan cepat untuk meraih tujuannya.

Ketika dipercaya untuk melakukan evaluasi, SOLIDARITAS biasanya melakukan:

  1. Evaluation scoping, membantu menentukan (atau mereview kembali) kebutuhan dan fokus untuk evaluasi;
  2. Evaluability assessment, kajian kesiapan evaluasi;
  3. Pengembangan desain evaluasi;
  4. Pelaksanaan evaluasi, mulai dari penentuan sampling, pengembangan desain instrumen, pengumpulan data, analisa hingga pengemasan hasil; dan
  5. (Sebagaimana diperlukan) Dukungan penggunaan hasil evaluasi, misalnya dalam perencanaan berikutnya

SOLIDARITAS sangat fokus pada rancangan evaluasi yang tepat guna sesuai dengan kebutuhan dan prioritas program. Dalam pekerjaan evaluasi, kami mengedepankan keterlibatan pengelola program, antara lain dalam memilih kriteria penilaian yang proporsional, transparan dan adil, dalam mengumpulkan data dan mengartikannya, dan dalam membahas implikasi hasil evaluasi.

Evaluasi tidak banyak berguna jika gagal menghasilkan informasi yang mudah digunakan. Kami mengupayakan berbagai pendekatan komunikasi untuk mengemas informasi hasil evaluasi sehingga mudah diakses, ramah, tepat guna tetapi tetap tajam dan menarik.

PROYEK TERKAIT

Beberapa klien yang telah memanfaatkan layanan pengembangan desain M&E ini antara lain:

Library visitor survey and baseline studies

Klien: Coca Cola Foundation Indonesia, Bill & Melinda Gates Foundation / Status: on going

After the PerpuSeru program was awarded a new grant from the Bill & Melinda Gates Foundation to scale up its program to an additional 80 districts, SOLIDARITAS has been contracted to support the program to conduct a study documenting the existing conditions of new partner libraries about the use, quality and impact of library services. SOLIDARITAS will develop the instrument and methodology for a tablet-based user survey, updating the instrument used in previous years to also incorporate the Government of Indonesia regulation requiring government institutions to implement a Customer Satisfaction Survey (Survei Kepuasan Masyarakat).

PerpuSerulogo

Prototyping a library information management system

Klien: Coca Cola Foundation Indonesia, Bill & Melinda Gates Foundation / Status: Completed

From September 2014 – January 2016, SOLIDARITAS developed a prototype for a system called “Kunang-Kunang” to enable local libraries to collect, manage, and produce information related to the use of internet services within the library. The system was designed to be managed by the library itself, with support from SOLIDARITAS to increase their capacity for improvement including as an input for planning and advocacy.

Comprehensive support for M&E system development and implementation on Phase II program implementation

Klien: PerpuSeru, Coca Cola Foundation Indonesia, Bill & Melinda Gates Foundation / Status: Completed

From October 2014 to June 2015, SOLIDARITAS continued its support to the PerpuSeru program in developing an M&E system for a new phase of program implementation. The support consisted of (1) a process evaluation of the program’s “core facilitator approach” to investigate the effectiveness evaluation of a new delivery approach used by the program support local and village libraries (2) a survey of library visitors related to use and impact of library services; and (3) the development of an online reporting system, and (4) general advisory support to the program team related to internal reflection and iterative improvement in the overall program strategy.

Case study of a national training project for election officials

Klien: Australian Electoral Commission, DFAT Australia / Status: Completed

From March to June 2014, SOLIDARITAS conducted a case study of a standardized training provided by the Australia Electoral Commission’s electoral support program to the Indonesian Election Commission (KPU). SOLIDARITAS worked together with the program to design and conduct the case study to maximize the documentation and future application of lessons learned from the conduct of the training.